Transforming claims through predictive modelling

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چکیده

Analytics-a new frontier in claims management Insurers are facing a perfect storm, making sustainable profits even more challenging Four key trends are driving this event: ► An increase in the number and severity of natural disasters, which is driving up claims and reinsurance costs; ► Requirements to satisfy new prudential regulations will result in increased capital adequacy requirements; ► Volatile financial markets impacting investment income; ► Ever increasing risk of claims inflation as a result of fraud across the value chain. Responding to this challenge is increasingly difficult as many insurers have exhausted the traditional avenues of tightened underwriting and expense control to improve profitability. Presented in this paper is a discussion of how advanced claims analytics and predictive modelling can lead to identifying and controlling claims costs, integrating the claim knowledge back into the underwriting rule set, and transforming the entire claims capability as a result of this insight.

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تاریخ انتشار 2015